Mostrando ítems 11-20 de 42
Sartal Rodríguez, Antonio (Fecha de defensa: 2015-06-16)
Lean practices have been associated with high firm performance in terms of productivity, quality and safety at work, and in fact there is still a long way to spread these practices in SMEs and support ...
Specht, Jan (Fecha de defensa: 2013-01-25)
Architecture forms an inherent part of urban tourism. Nevertheless, so far little research has been carried out regarding the interdependencies between urban tourism and architecture in general, as well ...
Allur Aranburu, Erlantz (Fecha de defensa: 2014-09-30)
This paper summarises the research work carried out under the title "Analysis of organisational internalisation of the principal standards and models of quality management and excellence". It is a ...
Alcalà Vilavella, Manel (Fecha de defensa: 2013-03-11)
In recent years, organizations have sought an efficient and effective means of management systems (MS). Quality management systems (QMS) and environmental management systems (EMS) are important contributors ...
Grijalvo Pujol, Marc, 1978 (Fecha de defensa: 2012-11-30)
The tourism behaviour in a coastal destination within an economic crisis is a research with reference to an specific place: Roses. This research has intended to identify which are the rules of economic ...
Petnji Yaya, Luc Honoré (Fecha de defensa: 2012-07-27)
This thesis investigates whether ISO 9001 certification by banks affects customers’ perceptions of e-service quality and recovery (and hence customer satisfaction, value and loyalty) in online banking ...
Presas i Maynegre, Pilar (Fecha de defensa: 2014-01-31)
The family firm have the ability to generate a competitive advantage which lies on the nature of its resources and capabilities arising from the interaction between family and business, known as familiness. ...
Solé Pla, Joan (Fecha de defensa: 2012-02-13)
The thesis aims to understand the processes of entrepreneurship that try to create businesses or products with a high degree of complexity. This complexity comes from the fact that these products or ...
Carvalho, Adalberto Dias de (Fecha de defensa: 2018-07-12)
The present study assumes an interdisciplinary nature and privileges the undertaken assumption as hypothesis that there is a relation of anthropological nature of the human beings with the small islands, ...
Simon i Villar, Alexandra (Fecha de defensa: 2012-07-27)
The main objective of the present dissertation is to empirically study the integration of management systems (MSs). Specifically, we aim to investigate how organizations carry out the integration process, ...