2024-03-29T12:38:21Zhttps://www.tdx.cat/oai/requestoai:www.tdx.cat:10803/4590702018-01-12T12:18:31Zcom_10803_183col_10803_225
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El gobierno de las tecnologías de información y comunicación en las instituciones públicas de educación superior en México
[Barcelona] :
Universitat Politècnica de Catalunya,
2018
Accés lliure
http://hdl.handle.net/10803/459070
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Franco Reboreda, Carlos Alberto,
autor
1 recurs en línia (302 pàgines)
Tesi
Doctorat
Universitat Politècnica de Catalunya. Departament d'Organització d'Empreses
2017
Universitat Politècnica de Catalunya. Departament d'Organització d'Empreses
Tesis i dissertacions electròniques
Salvador Vallès, Ramon,
supervisor acadèmic
TDX
Information and communication technologies (ICT) are considered as strategic assets in most organizations because of their decisive influence in an increasing number of processes and their high impact on the competitiveness of organizations. To get the maximum value out of them, it is necessary to align the ICT objectives with the strategic objectives of the organization; for this, it is necessary to implement an ICT government system.
In Mexico, there are no consolidated initiatives on ICT government in higher education institutions (HEI), so this research proposes a baseline, a starting point, on which road maps can be drawn towards the consolidation of ICT government initiatives in these institutions.
This research presents an overview of the current state of ICT governance in HEI affiliated to the National Association of Universities and lnstitutions of Higher Education (ANUIES), which belong to the Council of Public Universities and Related lnstitutions (CUPIA) ; which is the largest and most representative public HEI group in Mexico , as it brings together the institutions with the highest enrolment and which concentrate the greater part of the budget in public higher education.
This is achieved through the analysis , contrast and association of the information collected through an online survey, made up of a questionnaire of 53 questions , answered by a sample of 73 institutions , which is statistically representative , so that its results are applicable to The 88 HEI that make up the CUPIA
The study proposes 20 key aspects to be evaluated in order to organize the results of the 52 indicators proposed for ICT government in HEI. Likewise, a descriptive study draws conclusions about the phenomena studied.
A rationality is proposed to evaluate the approaches of each of the 9 proposed sub-hypotheses , consisting of five stages : to establish an antecedent characteristic; to identify institutions that comply, or partially comply with , or do not comply with , the antecedent characteristic ; to determine the consequent factors; to define comparison indexes with associated numerical values ; and to contrast the initial approaches with the comparison indexes to support or discard each sub-hypothesis .
The conclusions are developed in ten sections that represent high-level conceptual constructs that may be of interest to CIO and senior university managers. These can be useful to support the decision making within the HEI, as well as to strengthen the strategic plans or to underpin the ICT governance strategies of these institutions.
One important contribution of this research work is to present the current state of the government of ICT in Mexican public HEI, since there was no similar study in Mexico, and it has been of great interest not only for the participating institutions themselves, but also for non-profit organizations, civil society and even other HEI from abroad . In addition, it has succeeded in capturing interest and fostering collaboration between different institutions to achieve high levels of participation in the field study, a highly valued aspect of the work done.
The limitations of the study are those associated with the collection of information by means of an online survey and as it is carried out on, the set of institutions that are part of the CUPIA the analysis for the groups of private universities and technological institutes is postponed for later work.
From the conclusions of the study, hypotheses that may be interesting for later study can be formulated, such as the comparison between measurements of different groups: public institutions, private institutions and technological institutes; the establishment of cause-effect relationships; or the approach for prospective studies.
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