2024-03-29T13:29:45Zhttps://www.tdx.cat/oai/requestoai:www.tdx.cat:10803/3984032017-09-01T08:58:26Zcom_10803_183col_10803_225
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Factores que determinan la licencia social para operar en el Perú : el caso de la gran minería
[Barcelona] :
Universitat Politècnica de Catalunya,
2016
Accés lliure
http://hdl.handle.net/10803/398403
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Sícoli Pósleman, Claudia Irene,
autor
1 recurs en línia (110 pàgines)
Tesi
Doctorat
Universitat Politècnica de Catalunya. Departament d'Organització d'Empreses
2016
Universitat Politècnica de Catalunya. Departament d'Organització d'Empreses
Tesis i dissertacions electròniques
Sallán Leyes, José María,
supervisor acadèmic
Coll Bertran, Josep,
supervisor acadèmic
TDX
This thesis has been developed within the framework of Corporate Social responsibility (CSR) concept, due to analyze the importance of the Social License to Operate (SLO) in the context of extractive mining sector of Peru, specifically the Great Mining category. This research arises from a personal concern associated with the social unrest that surrounded the Conga Mining Project during 2011. The research question that guides the development of this study arises as a result of the contradiction between sectors opposed to the development of the extractive activity of large mining companies and the economic benefit for the country resulting from these activities. A case study research had been developed and two companies were selected: the company Yanacocha in Cajamarca and the company Sociedad Minera Cerro Verde in Arequipa, considering the initial assumption that these companies are opposite cases considering its relationship with the community that hosted each of them and its geographical locations, one up in the northern part and the other in the southern part of the country. The study was elaborated using information obtained through individual and group interviews with stakeholder¿s representatives that were identified during a documentation review process (that included the social responsibility reports of the companies selected as case studies, Social Conflict Reports developed by the Defensoria del Pueblo, and some additional information that was recommended by the interviewees themselves). These interviews were transcribed and analyzed individually, using a qualitative analysis software that facilitated the categorization of different elements within the discourses, and also allowed making comparisons and classifying the answers of the interviewees as a basis for the development of a model. The resulting model identifies four factors that would determine the social license in the environment of the companies within the category of large-scale mining in the Peru: i) socio-economic context, as a basis for understanding the characteristics of each community, the needs they could be facing and also the identification of appropriate channels of relationship with its members; (ii) commitment to the community, which implies that it must be a partnership with the population residing in the sphere of influence of the company, to achieve a stable and long-lasting connection; (iii) an active presence of the Government, to promote an adequate investment of funds resulting from mining license fees and to become a mediator agent between the company and the community; (iv) effective communication, that allows to have quality information on the sector and to transmitted it through permanent communication channels among involved agents. The combination of these elements will result in an improvement in the levels of trust between companies and society, permitting all the agents involved to recognize the benefits of the mining activity.
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